Student FAQ

When will permits be available for purchase?

The Parking Permits page will always have the most up-to-date information of what permits are currently available for purchase.  If you have additional questions about future permit sales that are not posted, please contact our Customer Service Office.

Coupon Rates & Eligibility

Parking coupons are sold at the Customer Service Office (Gainsborough Garage, 10 Gainsborough Street) at a rate of $29.00 per coupon in sets of (5).  These coupons validate up to 24 hours of parking at Columbus Garage, Gainsborough Garage, or Renaissance Park Garage.  For eligibility, you must be a current Faculty/Staff Member or Student with an active Husky Card.

All coupon sales are non-refundable.  Any unused or expired coupons are not eligible for exchanges or refunds.

Permit Payment Options

While not related to the agreement or MasParc policies, students will no longer be able to charge parking permits to their tuition accounts – instead, they will need to pay for permits upfront. Students may pay for parking via credit card, check, or cash. Consistent with current student financial aid regulations, this change is warranted to ensure that non-academic charges are not paid for directly with Federal financial aid resources.

Parking Garage/Facility Access

Your Husky Card is your primary access credential. Tap the card on entry and exit – only one vehicle is permitted on campus at a time. If you have additional vehicles associated with your account, your card will not allow a second vehicle to enter as only one vehicle is permitted to be parked at a time.

What if I purchase a new vehicle or change license plates?

Anytime you purchase a new vehicle or change the license plate on the vehicle you drive to campus, you need to ensure that your new license plate is linked to your parking permit prior to parking on campus. To avoid citations, the license plate and vehicle info on file must be up to date. You can update your personal information via the online self-service portal or by visiting, calling, or emailing our Customer Service Office.

What if I borrow a vehicle or use a rental?

You can add the vehicle you will be using temporarily to your account via the online self-service portal. You should ensure that the vehicle is linked to your permit prior to parking on campus, to avoid potential citations. See our related how-to guides for detailed instructions on adding a vehicle and updating vehicle information.
Once you are no longer using the borrowed or rented vehicle, be sure to remove it from your account to avoid responsibility for citations potentially issued to the next person driving the vehicle on campus. Also, be sure to re-add and link your current vehicle to your permit if you removed it to add a borrowed or rented vehicle.

What if my spouse/partner and I both have permits and have both vehicles listed on our permit accounts?

Ideally, a vehicle should be associated with only one permit at a time; that is, only your vehicle should be associated with your permit, and only your spouse’s/partner’s vehicle should be associated with his or her permit. Maintaining this one-to-one ratio will help prevent you from receiving a citation for having multiple vehicles parked on campus at the same time.

What do I do if I need help entering or exiting?

While there will be attendants at all facilities to assist you, they will not always be at the gates. Each entrance and exit station will have a call button that will put you in direct contact with our customer service center. If the individual on the line is unable to assist you, an attendant will be dispatched promptly.