Contact Information
Customer Service Office
Gainsborough Garage
10 Gainsborough Street
Boston, MA 02115
contact@masparc.com
(617) 262 – 9851
Hours
Monday – 9 am to 5 pm
Tuesday – 9 am to 5 pm
Wednesday – 9 am to 5 pm
Thursday – 9 am to 5 pm
Friday – 9 am to 5 pm
Operator – LAZ Parking
Yabat Fantahun, Director of Operations
manager@masparc.com
About MasParc
MasParc is responsible for the operation of Northeastern University’s parking system, including management of the permit system, parking enforcement, customer service, motorist assistance, event parking management, and parking facility maintenance (including major renovations). The parking system is comprised of approximately 3,000 spaces within 4 garages and 12 surface lots.
MasParc operates the parking system through a 50-year parking concession, which began December 20, 2018. MasParc provides day-to-day parking operations and management through an agreement with LAZ Parking, a professional parking operator that uses the MasParc name on campus.
About LAZ Parking
Founded in 1981, LAZ Parking is one of the largest and fastest growing parking operators in the United States, with thousands of locations and dozens of offices across the country, including at Northeastern University. LAZ is at the forefront of the business world, using technology, training, efficiency, and advanced processes to deliver exceptional customer service every day. The LAZ mission is simple: “Create opportunities for our employees and value for our clients.”
Media Inquiries
Caroline Gentile
(917) 692 – 5730
caroline@carolinegentile.com